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Three flights to one hub better then one flight to 3 hubs

We have one flight by two legacy carriers right now:
1) JetBlue to JFK
2) American to Philadelphia

JetBlue seems to be doing a little better, but both are in the 50% load range. One of the biggest things we need for a hub flight to succeed is to have multiple flights per day, not just one first thing in the morning returning late at night, which means delays.

Lets look at other cities in the Northeast with JetBlue flights to JFK:

1) Boston has 6 per day
2) Burlington has 3 per day
3) Buffalo has 4 per day
4) Portland has 3 per day
5) Rochester has 3 per day
6) Worcester has 1

These other cities all have a minimum of 3 flights per day, while Worcester has 1??? We would be better off with 3 flights to one hub with JetBlue then 3 different legacy airlines with just one flight to their hub. If we had three flights to JFK, or at least two, you would see the loads increase.

Instead starting in August, we will have 3 legacy carriers flying once per day to their hub when Delta starts to Detroit. Exactly what destinations will now be available out of Worcester when this Delta flight starts that we do not have with JetBlue to JFK and American to Philadelphia?

The sales on this Delta flight will be abysmal. Why are we doing this??? We do not need a 3rd legacy carrier flying a single flight to hub!! And more importantly we do not need or can afford to have another flight fail.

1) We have warned for months that American was struggling and flights would be cut.
2) We warned for two years that Rectrix would never fly a commercial flight to Baltimore then to Sarasota.

Hope we are listened to this time.

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User Comments


commented on 2019-03-24 10:18:26

Delta to Detroit will be a bust Atlanta 2x a day would be a hit American will stop flying out of Worcester in 2020 JetBlue does a Great job today adding a late afternoon flight to NYC would solidify that route for sure


commented on 2019-03-24 10:23:57

It will people dont give a chance maybe offer cheaper fights to start then Boston so people could see its easier maybe cheaper in long run


commented on 2019-03-24 10:44:30

I would love for someone to give me a legitimate reason why one flight a day to hubs especially Detroit is going to be successful? If it’s only one flight a day that’s twice the argument for Atlanta over Detroit, you’ll want to maximize what connections you’ll be able to make. Westbound connections aren’t ideal first thing in the morning

Common Sense

commented on 2019-03-25 09:53:29

I had some time between appointments today. I wanted to see the time it took me to get to ORH. I left my dentist on Rt. 9 in Shrewsbury (next to the bowling alley). It took me 27 minutes to get from there to ORH. Now there was very little traffic. Maybe during rush hour, you could add 10-15 minutes for travel time. Depending on your location in the Metro-West you could probably add another 15-20 minutes to the total. So, anyone in our catchment area could make it to ORH in under an hour. When you add in cheap parking and the short check-in time, flying out of ORH makes a lot of sense. If we can get reliable service that is reasonably priced the flights should be getting 80-90% load factors. Let's hope the new ad campaign helps (although $$300,000 doesn't get you far these days).


commented on 2019-03-25 10:12:33

Agreed CS, let’s see what changes we see with this supposed marketing campaign.


commented on 2019-03-25 16:06:19

Just booked a November trip on delta out of Worcester, hopefully they are still servicing the city by then.

donald simpson

commented on 2019-03-26 03:52:55

just for the record, jetblue cancelled their year round flights from portland to jfk, they are now only seasonal

Common Sense

commented on 2019-03-26 08:50:07

That's why there is no chance in hell they're going to add any flights to their ORH service. The best we can hope for is JB will turn a blind eye to the 50% load factors on the JFK flight. So,the JFK flight is running half empty, AA has severely cut back service, and Delta is going to start service in August to a hub no one in our area wants to fly to. I would say this is more than just a "bump in the road."

Chris Rodwill

commented on 2019-03-27 18:09:35

A potential source of customers for Delta will be New Englanders traveling to Madison, Wisconsin for Epic corporation HQ. There are dozens of healthcare organizations who use Epic medical software, including UMass and Reliant, the two largest in the county. More hospitals are switching to Epic in the near future, which will attract an army of contractors to start. This is then followed by routine trips by hundreds of organically employed IT personnel going to Epic HQ for annual training. How do you get to Madison currently? Delta via Detroit... now I'm waiting to buy my ticket from ORH instead of BOS.


commented on 2019-03-27 19:08:26

Chris, we heard these same stories with Philadelphia and JFK. 50 seats a day going to be people connecting to Madison? By the way, you can connect in Philadelphia to Madison presently. Seems to be working wonders.

CMass traveler

commented on 2019-03-27 20:03:53

Did some research on the Delta website....only possible connection to Madison the layover is 30 minutes (the minimum). I’m sure that’s going to be reliable in the long run....this is why you need multiple flights.... Massport is in love with “3 major airlines” flying out of ORH they will never do anything to improve service....

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